Cancellation of purchase by the ordering party
The customer may cancel the transaction in accordance with the provisions of the Consumer Protection Law and the regulations established pursuant thereto. Without derogating from:
Cancellation will be made only by written notice to the email address: ornesher.marketing@gmail.com
Cancellation of a transaction by the customer will not be possible for the purchase of certain items as detailed in subsection 14c(d) of the Consumer Protection Law.
The cancellation of the transaction by the customer is subject to the fact that the product is returned as far as this is reasonable or possible in its original packaging.
After receiving the cancellation notice, the amount paid by him for the product minus cancellation fees (shipping fees are not part of the product price and therefore will be deducted separately from the refund) will be credited to the customer at a rate of 5% of the transaction amount or NIS 100, whichever is lower. In the event of cancellation of a transaction due to a defect or discrepancy, the customer will not be charged any cancellation fees. Additional provisions of the Consumer Protection Law regarding the cancellation of the purchase by the ordering party, including regarding the obligation to return the product, will also apply.